raiysha turner

Review of Hill Haven Nursing Home

Refuse to change bed pans

Refuse to change bed pans
Refuse to feed
Will not give my loved one water
Will not shave my loved one
Tells my loved one to shut up and go to sleep
Keeps cell phone away from my loved one so my loved one can not reach out for help
This is the most horrific experience that the sick and elderly can experience in there last days ots in human unacceptable. I have reached out to the facility hill haven,I have reached out to Monroe county health department I am getting no help if you have knowledge on what my next step should be please reach out I do not want to loose my loved on because I choose hill haven!!