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Rodgen Ellevera

4 years ago

First of all we stayed in this hotel for 3 nights!...

First of all we stayed in this hotel for 3 nights! The first room we had was nice and clean, then the next day we were transferred to another room, which is the handicap room, it was really dirty, stain on the table and dirty marks on the curtains. The bedsheets had stains as well. On top of that the bathroom sink wall was gross, they didn't even clean it, you can see the nasty brown spot on the wall whatever you call it. And the worst thing was the tub, looks really outdated and everything was disfunctional. This hotel supposed to be a 5 star but it really don't feel like it is. There always short for toiletries very cheap!!! I filed the complaint to the front desk but it don't seem like there paying attention. There not even accomodating, such unproffesional people. I would never recommend this hotel. They don't seem to care about there property and the guest !!!

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