Decided to buy an xbox one from ebuyer simply beca...

Decided to buy an xbox one from ebuyer simply because they offered a quicker delivery service than other retailers, for the same price.

The evening before the expected delivery date (at 18:47pm, after store closing times) I recieved an email saying that my order had been put on hold for 48 hours for a security check. The email said I had to ring customer service within the 48 hours or the order would be cancelled. Well guess what, tried to ring customer service and the bloody line is closed because I wasnt notified of this "security check" until after closing hours. The delivery now wont come when I'd paid for it to come and I wont be able to call customer service until tomorrow (when it was supposed to be arriving).

No other retailer has to do these "security checks". Why should ebuyer?

Will never be buying from ebuyer again and will likely be cancelling my order asking for a refund. I'll make sure my friends never make the same mistake, too.