Not quite sure what @valerieChoe was reflecting up...

Not quite sure what @valerieChoe was reflecting upon, but my guess is that she has perhaps confused this repair facility with another. Easy to do... Many are in the vicinity. Almost every mechanic employed here is of Asian descent, not that it should ever matter. People are typically met with the same vibe they put out there for the world to respond to. Stressed customers are rarely kind customers (at that moment). Repairs done "in a pinch" should sometimes cost more, as you are asking someone to jump for your "emergency". I have personally been using their services (unfortunately part of driving older vehicles), for several years now. I have brought them my own variety of cars, along with those of other family members. They have saved me countless times, with little advanced notice. They have seriously wowed me with accurate diagnoses, helped me with "I need my car soon" deadlines, and frankly gone above and beyond consistently. Their professionalism is without equal outside of luxury dealerships. Prices are more than fair, especially considering it's location. Bill mans the front desk, does his job wearing many hats like a seasoned pro, and clearly enjoys doing so. I seriously doubt the ship could sail without him. The mechanics are all well certified, polite and efficient as I have ever seen. There are never cars just sitting forever out front nor back..The shop is always very organized. If you treat them well, you may even get a Holiday season acknowledgement. What other mechanic does that??? Highly recommended diamond in the rough. Customer for life.
Some cars they have repaired for me: 1990 300 E Mercedes, 1984 Corvette, 2003 Volvo C70, 1999 Jaguar XK8 conv.,