This is very frustrating i was requested for picku...

This is very frustrating i was requested for pickup a customer from Oakland Airport and i went to pick and it was my first time and the police officer stop and issued me a citation and now i am trying to get help from UBER but they are not helping me they are telling me it's your responsibility to pay for the Ticket and it's $450 they knew that i am not UberX and i don't have permit but i didn't know that it was my first time picking someone from the Airport and none of the Uber customer service is helpful at all.