You will cry friends ...

You will cry friends ...
Checkout at 7:15 pm, just 3min to get to the depot right behind, and the security guard will not let you in, and make you feel guilty for coming too late. So I decide to go back to the reception where the lady sees me arrive and close the door just before I pass it by passing the message "Dear customer the store has just closed ....", the security agent seeing my annoyance behind the glass doors decides to open me so that I can at least express myself ...
I ask that someone go to get me my computer or to have a refund, but the lady of the reception (to the end, decides otherwise), it was necessary to wait 20h, a lot of nervousness, stress, insistently, to get a refund, the latter wanting to force me to come back the next day to get my computer.
Lack of professionalism, lack of desire and motivation to satisfy the customer. I will end with a single question, WHY GIVE HIS MONEY TO PEOPLE WHO DO NOT WANT IT AND WHO MISTAKES YOU ?????