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I rented a suite and purchased 5 tickets to the Br...

I rented a suite and purchased 5 tickets to the Brian Wilson Christmas Concert. Dinner was great, show was excellent, returned to the suite and there was no bedding for the pullout couch. I requested a blanket so my 76 year old mother who we brought to the show as a Christmas gift would have a blanket for sleeping on the pullout bed. I thought this would be a simple request but was told there were no blankets and they could bring some sheets. After waiting over an hour with no sheets delivered, I called to speak to a manager. I was told that he called housekeeping and they found some blankets and would deliver them to the room. It has been over an hour since that conversation and... no blankets! He said he would give half off the room rate for the night, which is great but still doesn t fix the fact that my mom doesn t have a blanket and such a huge resort cannot even deliver a blanket. Pathetic service!!!

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