Upon arrival, Gavin greeted us and was so warm and...

Upon arrival, Gavin greeted us and was so warm and welcoming. It was my 32nd birthday and he made it an extra special experience and a great view from the room. Thanks so much Gavin!
The bed was one of most comfortable ones I have ever slept on. The room was modern and perfectly adequate.
Booking for the restaurant - a lovely lady (I'm sorry I've forgotten her name but one of the main managers coordinating) - she was delightful and easily helped us to organise the booking.
Brendan - always remembered our names and details, we felt he paid extra special attention to make sure we were having a pleasant stay.
So all round the service from the front desk was wonderful!
For checkout unfortunately we did have a lady (shorter with dark hair) who was a little rude (we had finalised the bill but she didn't receive that information and she was defensive and not as warm).
Overall though we had a fantastic stay and thank you to all the staff for making the Birthday experience special and a lot of fun!