Emily R

Review of Red Tree Real Estate

We ve had some serious safety and credit-related i...

We ve had some serious safety and credit-related issues with renting one of their units.

First major issue.... Our gas meter was improperly labeled, and we had been paying a neighbor s gas bill for months. It wasn t until winter hit that I recognized the issue. Our unit is the only one in the building with electric heat, and we got a bill for gas consumption correlated with heat. I had to write maintenance and the landlord multiple times over the course of three months and it wasn t until I threatened legal action that the landlord even contacted a gas plumber to trace the gas lines. I have since been emailing repeatedly asking if I need to take any action to update National Grid, and have been blatantly ignored.

Second major issue... It gets very, very cold in Boston. Our front lock jams intermittently and we can t get into our apartment. It s become a seriously safety concern - I m 5 months pregnant and I don t have a car I can just jump into when I can t get inside of my apartment. We ve had to call maintenance to let us into the building multiple times - once when it was 5 degrees outside and we waited, in the cold, for over a half hour before someone showed up. One of the maintenance guys even verified the lock needs to be replaced and documented it. Instead of having a locksmith replace the lock, our landlord had a locksmith check the lock out (again, after 3 months of begging and finally threatening legal involvement) and the lock still hasn t been replaced because the locksmith couldn t recreate the issue. So, every time I come home, I m not entirely sure if I m going to be able to get into my apartment.

I m not normally one to complain, but the blatant disregard for my safety and well-being on behalf of this company is deplorable. I am working on contacting Boston housing court about the lock because I seriously can t believe that these people are so cheap they won t replace a lock to protect the safety of a pregnant woman.

I ll be sure to be around while any future potential tenants tour the place so they understand the depth of what they re getting themselves into.