W

Wade Michael

4 years ago

Had a reservation for my family of 13 for a gradua...

Had a reservation for my family of 13 for a graduation lunch for 4PM. Was not told we would be at two separate tables when reservation was made
Arrived 10 minutes early, and finally seated at 4:40 for our 4:00 reservation, with out an acknowledgement of the delay or an apology. Orders not taken until 4:55.
We asked if we could still order from the lunch menu, which was available till 4, since we were seated so late by no fault of our own. The manager refused our request!!!
After the orders were taken, the service was good, and the food and our tableside chef were excellent.

Too bad the manager blew a chance to recover from their 40 minute seating delay by his decision on the lunch policy. Well never go back again.

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