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Lisa Jacobs-Smith

4 years ago

This company is terrible. My son has a loan with ...

This company is terrible. My son has a loan with them and the payments are not due yet because he is still in school full-time. We have sent in the necessary documentation for deferment. They confirmed they received the documents (apparently it takes 2-3 to process standard paperwork) and yet they continue to send late billing notices to him.

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