Out of the 5yrs I ve dealt with this place I ve ne...

Out of the 5yrs I ve dealt with this place I ve never felt this way I tried to renew my card before my old card expires which they always recommend to do so u have no gap time in between I paid 450$ to the website which it clearly stated epc how I ended up with a standard amount is beyond me.this is the second week trying to resolve this matter. I will keep this in mind I could have done something else responsibly with my funds in this pandemic.And now It seems like I m getting bad vibes like I did something wrong