Stephanie M

Review of Millenium Broadway Hotel

Do not book here!!! I booked a room in September a...

Do not book here!!! I booked a room in September and unfortunately had to cancel due to covid , they state it s free cancelation before their deadline which I did and they charged me for the stay anyway. I have been fighting with them and hotels.com about receiving a refund and have yet to receive my money back. I filed a dispute with my bank and they reversed the claim today. I HAVE ALL OF THE DOCUMENTS STATING WHAT TIME I CANCELLED AND THE CONFIRMATION, this is ridiculous. The front desk never answers the phone and if they do they are very unprofessional and never know anything. They are thief s. Do not book here.