linda morina

Review of Radisson Blu Hotel Luzern

I ordered a pizza with bresaola and a Coke with ro...

I ordered a pizza with bresaola and a Coke with room service, after at least an hour and a half and 2 calls, I get the pizza and I point out to the "waitress" who misses the coca-cola .. I find the pizza and I I realize that it is not with bresaola but with raw ham (being a Muslim I do not eat pork). I call the reception, inform him of what has happened, and keep on repeating that above the pizza there is bresaola and not raw ham, making me pass for an ignore. After 5 minutes they knock on the door and the "waitress" brings me a coca-cola and a plate with bresaola on top (with the aim perhaps to remove the ham and put the bresaola ?? today is still a mystery). Anyway, I order another pizza with bresaola and after an hour it arrives. In a few words I ordered at 6pm and I ate at 9pm. I ate pizza and checked out without even spending the night there. NEVER AGAIN.