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Google User Review of BMW of Springfield
If you ever need something from their Service Depa...
If you ever need something from their Service Department, make sure to look for Jacob Kolasinski. I got 2 BMWs and I only make an appointment with Jacob. Very professional to work with, very knowledgeable, very prompt and always keeps me updated with whats going on in my car.
I am currently living in Texas and 2 months ago I needed the service history and some for my 2010 BMW X5 35d, I called him up and guess what, I got all the documents the next day. Premium service right there even if you are not a customer anymore. I wish all SAs are like him. Thanks Jacob!!!
--- Fernando
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