I have lived in Prescott for over a year and I am ...

I have lived in Prescott for over a year and I am always impressed by the Raven Cafe. Food, drinks, coffee...all good quality, but the people, the service is outstanding. Today, from my high-top towards the back, I watched the staff navigate a surge of folks for lunch time. With COVID rules in place, this is no easy feat, but the staff took care of things with ease and with the highest level of customer service. On top of the lunchtime surge, a large group came down from the rooftop due to a deluge of rain -- they were a bit pushy, wanting their new tables, to the point that one of them approached me and asked if I was finished! The staff handled the entire situation with professionalism and excellency. Working in any kind of tourist-based customer service is always a challenge, especially since entitlement seems to be the overall theme for most who are visiting outside their hometown -- but the Raven Cafe folks rocked it this afternoon.