Nicolas Shimmel

Review of AIC Insurance Agency

Would never use this company again. My wife was in...

Would never use this company again. My wife was in a car accident that was the other person's fault we assume as we have never heard who got blamed for the accident. We tried calling Ken Frank multiple times and only got his voicemail with assurance that he would get back to us in a few hours and waited a few days before we heard anything. We were leaving on a cruise the following weekend and when we got back after a week found we pretty much had to start the whole claims process over again. Once things got processed we had to wait for 3 weeks before the check finally arrived for our totaled car. Still waiting to hear back whether it was technically my wife's fault for the accident.