From the time I called Custom Air and spoke to Bon...

From the time I called Custom Air and spoke to Bonnie, to the time the installation was complete, the experience was terrific. Kyle, the estimator who visited my home, was efficient and quick and did not try to oversell me! He was honest about my type of house and efficiency, my needs, and what Custom Air offered. I know nothing about HVAC installation and Kyle could have easily told me I needed something that I didn't. But, he fully explained the options and suggested the most affordable option for me. The installation was quick and the installers fully explained all the options on the new HVAC unit. They relocated the unit to a new spot from my older unit's space, and they cleaned the area and you could never tell they were even here. The unit itself is a Trane and works quietly and cools the house great. Bonnie followed up with me afterward, and assured me that Custom Air would answer any questions or meet any needs if we have any. Anyone can sell you an HVAC unit for your house, but the experience matters. I will recommend Custom Air to all my friends, and will use them again if ever needed. No doubt. Great job!