As I type this I am realizing that this is the fir...

As I type this I am realizing that this is the first negative review of a company that I have ever composed.

I am hoping that my service today was not typical. I called their emergency line for a plumbing issue. I understand that the weekend after hours is a busy time. However I never received a call from a technician in the time that it took for a separate company to come and repair my plumbing issue. It is very disappointing because TLC is usually the first company that I think of when I need help for a repair issue.