The worst doorman service that you could possibly ...

The worst doorman service that you could possibly imagined even at a three start hotel. On 30/12/2017, we visited the hotel for lunch. Upon our arrival, all the staffs were busily chatting that no one even bother to open taxi door for us -the first sign which showed how loose the service team was. When we were leaving, the front door staff asked us to line up. We were the first one in the line and the poor management has made us to wait for more 10 min for taxi. The worst part was when the taxi finally arrived, the staff falsely accused us for cutting the line. The funniest thing was, the man who they said he was in front of us, his wife was telling her husband to be civilized and not to cut our line. When our taxi driver couldn't understand English, and asked the staffs for assistance. The staff replied since we cut the line, we should dealt it ourself. It was simply unbelievable. However, how could you blame the staffs? Since they never paid attention to their customers, how would it be possible for them to know who was there first. All in all, horrible management and service quality at Peninsula, and we will not visit again.