Anna Smelser

Review of Alaska Sales and Service

Our vehicle was sent here from Fix Auto for some r...

Our vehicle was sent here from Fix Auto for some repairs, our vehicle was a stolen/recovery. We took it to them for a sticky gear shift, We got the pleasure of dealing with MIKE, who told Fix Auto that the sticky gear shift wasn't due to it being stolen and ran into a snow bank it was due to the fax of not being taken care of and the age of the vehicle which is a 2005. So MIKE "fixed" the sticky gear shift and gave it back which insurance paid him for, but we had to take it back two days later because the sticky gear shift wasn't fixed. So MIKE worked on it again and came to the conclusion that there was nothing wrong with it, and then made Fix Auto pay for him to look at it again even though he got paid not to fix it in the first place. Even though it still sticks. Would not recommend working with MIKE.