Checked in at 1, didn t get a room until almost 9p...

Checked in at 1, didn t get a room until almost 9pm. And that was after several confrontations with the manager and me literally screaming at him. They told us they could not guarantee a room? Huh? Couldn t guarantee a room? Even though they charged our credit card months ago now they couldn t guarantee a room. Finally my wife wouldn t take no for an answer and they gave us an unclean room that was claimed to be satisfactory by their standards. They overbooked and were sending people over to neighboring hotels. Some people never even got rooms. Eric, the manager from Burlington Wisconsin, couldn t have been ruder.

Will never return.