Joe Lane

Review of North Atlanta Urgent Care

I went to complete a parking lot covid test. At th...

I went to complete a parking lot covid test. At the door, a sign tells you that if you re having symptoms, don t come in; rather, stay in your car and call the office number. I called 5 times and no one answered. I decided to use my insurance provided telehealth app, and the dr there said I should go ahead and get tested. I called back Atlanta Urgent Care, and they told me that dr s visit wasn t good enough and I needed to have a second telehealth visit with their doctor, for $100, and the only explanation I got was well, you haven t been seen (virtually) by the doctors at this clinic. It seems like a clear cash grab, but at the very least, if you tell people to call in from the parking lot, just answer the phone...