I've been with them three and a half years and hav...

I've been with them three and a half years and have gone through 4 control panels. And they always want to charge for the service technician to come out and replace the crappy equipment! Or they try selling you another product while they're here, saying we'll install it and not charge you for the service call. And as much as I don't care for that crap, my house is monitored AND I do get a discount on my homeowner's insurance for having a security system!