Beverly Roberts

Review of Grubbs Nissan

1. The technician immediately tried to upsell me t...

1. The technician immediately tried to upsell me to more service than I needed.
2. After an hour and forty minutes for an appointment to get an oil change, tire rotation and wash, I inquired about the status of the service. The cashier told me the car was done and went to retrieve my paperwork. How long might it have been if I had not asked?
3. The steering wheel was dirty. At my last service appointment it was completely black; this time it was not as dirty, but it still needed to be cleaned. Really?!?