So 9:20 am. We walk into children s emergency room...

So 9:20 am. We walk into children s emergency room and there s nobody at the desk. For 10 minutes!!!! Then I call the hospital info. And we get a very rude answer of someone telling us that soon there will be someone coming. When I asked when she said soon. I kept asking for a specific time, she said soon and then with highs pitch voice a BYYYYYEEEE.