Worst customer service i have ever encountered fro...

Worst customer service i have ever encountered from any company. 15 days after placing my order still not received anythiing and they refuse to give me a call to discuss despite multiple email requests and being supplied with a phone number which i have with me 24/7.

I now have multiple emails from various customer service operators who seem incapable of reading the email chains and just give generic answers.

I got an email 3 days ago saying that it had been DISPATCHED and was with Royal Mail 24 and giving a tracker number . But it did not arrive so when I sent another email complaining it was told that it was not yet picked up by Royal Mail. So it had obviously NOT been dispatched and the first mail was a lie.

I have told company that I will be contacting police, trading standards and the courts to recover my money.

If you find yourself with days of time on your hands with nothing to do but chase up then this is a good way to waster some time. But otherwise I would avoid this company like the plague

Update: now 4:30pm and the tracker number that was supplied by QMF is still not recognised by Royal Mail...But allegedly this item was with RM24 today so no matter what it should be delivered to me tomorrow .

What i cannot understand why these people cannot do me the courtesy of a simple phone call ..

The cane should be changed to SLOOOOOW Mobile when we can be bothered