Helen Edwards Review of Harrison Hot Springs Resort & ...
We have been staying here for the past 8 years. It...
We have been staying here for the past 8 years. It started as a honeymoon destination for my husband and me 8 years ago. Our dream vacation. Since then, it became a family tradition when we started making babies. Each summer (minus one or two), we would go back and book a room there to enjoy the pools with our girls, or with just each other. We've come back every year.
Last year, we missed it because we had a newborn. So this year, when we went back for our vacation, it had been two years since we've gone. Things have changed, and not for the better.
The positives:
- The pools continue to be the best asset of this resort. We LOVE the pools. We would live in them if we could.
- The area, but that really has little to do with the resort itself.
- The staff are always very helpful and kind.
The negatives:
- The room we got was clean on the surface, but sticky, dusty, and dirty upon further investigation. Leave it to a toddler to show you how clean (or dirty) something is. We got the most expensive room because it was the biggest and accommodated what we wanted as a "living space" outside of home. The counters were sticky, the floor was dusty (our feet were gray within minutes of walking barefoot). Inside the cabinets and drawers were sticky as well. The room was old. For the most expensive room (we paid a good shiny penny for this), you'd expect that they would make sure this room was continually updated and CLEAN. The sheets and bed appear clean, but I sort of don't want to investigate further into this statement now. Ignorance is bliss, in this case.
- Breakfast is no longer included. In the past, all our packages we got automatically included breakfast buffet for everyone. This was great, since the lakeside restaurants offered very little for our vegetarian diets. So at least breakfast was taken care of every day that we were there. However, it wasn't until the last day we went that we learned breakfast wasn't included. So they failed to mention this to us, encouraged us at check in to enjoy our breakfasts, and then charged us close to $300 for breakfast during our stay.
- It wouldn't have been so bad if breakfast was GOOD. But it wasn't. The fruits were wiltering and soft, the scrambled eggs were way too powdery and under done, the lemon tarts were old and breaking apart. The best thing about the breakfast were the hashbrowns. My 7-year-old asked why her apple juice tasted like pee. This is not encouraging for when we spend $60 for a small plate of undercooked powdered eggs, a dying banana, and pee-tasted apple juice.
For the amount that we paid, breakfast should always be included, and the room should be so sparkling clean that my baby could play safely and cleanly in it without me having to worry that she will pick up something off the ground and try to eat it (which she did -- I had to constantly take something from her hands).
It's unfortunate, but this will be the last year we stay at the resort. We are saddened by this, but the tradition is no longer worth the dying accommodations that were so well received 8 years ago.
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