Mark Castelin

Review of Fairmont Scottsdale Princess

Had a great time at the facility. Howver, the del...

Had a great time at the facility. Howver, the deluxe rooms are really outdated. Needs a refresh. Also I thought your practice of closing the water slides at 5:00 and then reopening them at 8:00 PM was bizaare. I hope you consider changing that. All in all, a very nice get away. I will be back again next year. As always, service at Fairmon hotels is very good. Good service at the lounge on one night extremely poor on the second night. Servers standing around not working the floor. Afgter a 15 minute wait we went to up to tbe bar to serve ourselves since service was clearly not happening at the tables. there for an hour and a half and not one server spoke to us. This is not how a Farimont should be.