Jerose Crusab Review of Red Lion Hotels
Hotel was alright. Booked it through the App Hotel...
Hotel was alright. Booked it through the App Hotels tonight. On the day of our check out I noticed on my bank account that Hotel Red Lion was charging me for the room which I had already paid through the App. I called the front desk and I told her that room has already been paid for, she says most likely I won t get charged for the room the money will only be on hold for 3-5 days until they get everything checked out on they re part. She also asked for my contact number so she could have her manager call me back. Fast forward 4 days later, I never got a returned call, I still got charged for the room so I got charged double. So I call back, lady says, I ll get a refund but not a full refund because they charged a $9.00 parking fee that the iPad lady when checking in never told me I was being charged a $9.00 parking fee, she just handed me the parking pass. So hotel was close to everything. Hotel was nice, but if only they didn t charge for parking and double charge whenever you book elsewhere.
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