I will NEVER order from Saks Off Fifth again. It's...

I will NEVER order from Saks Off Fifth again. It's been over two months and my return has still not been processed. I called multiple times and was told that all my items were received, yet I still have not received the credit for these items (8 weeks later). Their customer service keeps telling me that I should have been credited by now and they'll look into it, but no one ever gets back to me. I've spent so much time with them on the phone and on hold. I feel like it's a scam at this point. Terrible service for a big company. Do NOT order from this site.