@David Jones: you SERIOUSLY have a problem!

@David Jones: you SERIOUSLY have a problem!

Yesterday I went to DJ in Sydney CBD as I was looking for a product (a luggage for my daughter). There were plenty (5+ items) in stock so I went back home and bought the item online (Qantas points). I opted for pick up at the very same store where I saw the item the day before. One hour later, I received the email below

This is the second time this happens in 2 months. If this is the way you go about online commerce, you`ll be doomed soon!