Had a delightful stay here in December '17. The h...

Had a delightful stay here in December '17. The hotel is in a fabulous location, just down the street from Buckingham Palace, and across the street from the Royal Mews. Was able to walk to Winter Wonderland festivities at Hyde Park. Also nearby is the Victoria train/tube station. Convenient for getting around London. We very much enjoyed our twin room. The beds were comfortable, had flat screen tv with large channel selection. Rainfall shower in the bathroom was great, but the bathroom did lack ventilation. Took a while for the steam to clear for the next person. Room included A/C (not necessary in winter, but had to turn on to clear the steam from the shower), in room safe, hair dryer. Check in was a bit of a disaster. Not very smooth, and had to return 3 time to see if room was ready. Don't be hopeful for an early (prior to the posted 2:00 p.m.) check in. Not possible, for us anyway. All in all, good hotel, clean comfortable room, and great location.