(BEWARE) I just recently purchased a truck from th...

(BEWARE) I just recently purchased a truck from this dealership, more specifically, I purchased a 2020 Chevrolet Silverado. I was aware before purchasing/physically seeing the truck that the truck was previously a rental truck. I made sure to inspect the truck and the truck had MANY interior/exterior flaws (dents/scratches on the roof, heavily scratched rims, paint overflow on the truck paint, two cigarette burn holes on the backseat interior, etc.). Following inspection, I told the dealership that I was not comfortable paying the current listing price due to the truck's flaws and the personal money I would have to put out to have them fixed. It seemed that the dealership was not keen on lowering the listing price by much and I was ready to head to another dealership to explore my options. Shortly after, I was approached by Andrea (who is in charge of the CalTex warranty offered through the dealership) and I was told about CalTex; CalTex is a warranty that covers specific interior/exterior issues for either twenty dollars a month (basic) or twenty-seven dollars a month (includes digs and dents). I was quickly assured that if we signed up/paid for CalTex (CalTex is factored into the loan) that she could file a claim in thirty days, all covered by the warranty, and have the cigarette burn holes fixed and the car detailed. In fact, the discussion eased my mind and I felt way better about the listing price with the assurance that the upholstery/cigarette burns could be fixed. Following the discussion, Andrea sat and explained the ins/outs of the warranty and I agreed to have it factored into my loan. More specifically, I signed the CalTex document (explaining interior/exterior coverage) and I moved into the finance office to talk about additional warranties and the truck's monthly payment. I left this dealership feeling great/under the assumption I had the CalTex warranty, an extended warranty that I purchased, and the lifetime powertrain warranty offered by the dealership. It has been over a month/thirty days and I reached out to the dealership (Andrea) about filling a claim to get the cigarette burns taken care of. I was told by the dealership (I spoke to Andrea, Brian, another individual in the finance department, and the GM), after many AVOIDED callbacks, that I didn't pay or signup for the CalTex warranty and I'm basically SOL. More specifically, because of a MISCOMMUNICATION between the dealership's employees (no one will take responsibility for this) my signed CalTex paperwork and my verbal approval resulted in the fact that I have to now pay for all of this out of pocket (also, it isn't cheap to fix the burn holes along with the many other flaws). I was told by the dealership that I could pay eight hundred dollars for the warranty (who has eight hundred dollars to throw at a warranty that should have been factored into the loan in the first place). The dealership made a mistake they won't own up to BUT since I didn't actually pay for it I shouldn't be mad. I WANTED TO PAY FOR IT AND I WANTED TO FIX ALL THE ISSUES THEY SAID COULD BE FIXED WITH THE WARRANTY OR I WOULD NOT HAVE PURCHASED THE TRUCK IN THE FIRST PLACE (I was originally on my way to a different dealership and stopped here in passing). Also, I will be calling CalTex to let them know that Boniface Heirs Chevrolet was going to have their warranty cover damage that did not occur while it was in our hands but was there previous to purchase. I initially loved my experience but now I will make sure to share my review with every individual and website possible.