Would rate 0 Stars if I could. I now have an email...

Would rate 0 Stars if I could. I now have an email exchange of 15+. All I have asked for is a refund, think about it, if you went into a shop and asked for a refund it'd be the equivalent of asking a goldfish.

Now lets get onto the refund process, I am still waiting my refund. They have told me the 4th of April now the week of the 12th, which by the way is a Friday so what they meant week starting the 8th. Telling me they have a backlog, how is that my problem? Do not "advise" me on a date that you clearly cannot meet. Don't lie to people. Clearly I am not the only one. I am fed up of the lack of care from them whenever I ask.

They reply once a day because they cannot face dealing with all the complaint in one go by the seems of it. I understand relevant authorities are closing in on them and I soon to add my complaint to their list if they do not refund me my money this week, like they say they will.

Order ID ID223912.