Pooria Madani

Review of Lexus of Richmond Hill

They have a devious and unethical negotiation prac...

They have a devious and unethical negotiation practice. Under pretence of commitment, half way through negotiation they get you to sign a document! And they claim they would respond to your offer only if you sign the document. This is certainly an exclusive practice to this dealership and you can go to another location if you want not to be forced. And to the management: no sir, it is not about commitment I am committed enough to come to your shop - we negotiate and I get the best offer and of curse as a customer I should have enough time to sleep on it before sign anything. I have moved to another location and I am a happy Lexus customer now!