Nicholas Dsouza

Review of Pagoda Resort, Alleppey, Keral...

There are lots of improvements in relation to all ...

There are lots of improvements in relation to all the negative comments I read earlier. They received the baggages at our arrival, there is hot water as you please, not sure of the pool but looked cloudy. Restaurant servers good food but due to some maintenance work they were not serving a la carte.. but after a healthy arguement with the manager, we were served at our cottage. Beer is served at 160 they have a beer bar too. The restaurants constantly kept hanging up when we tried to order and we were delivered the restaurant menu (which was supposed to be in the room) after the 11th call. We kept getting toyed around between the restaurant and the reception with no one taking responsibility to deliver the menu card. The resort has good potential but poor management.