Robert Salvo

Review of BMW of Springfield

I was upside down on my current financed 10 year o...

I was upside down on my current financed 10 year old BMW and i was going to be hit with a big repair bill as well, Art Youman spend almost an entire week helping me work though the best course of action to cleanly get me out of my loan and car and into a great new 2014 3 Series. This was no easy since i owed allot and my new car wants were high. He found the right car for me in the end and i am really happy this worked out so well. Next JJ in the finance department really went the extra mile and worked out my leasing terms with BMW Financial Services who were very reluctant to lease to me, JJ made it happen and i am extremely grateful. As for my service experience when i first brought my older car in to see what was going Hilario was very understanding to this very large repair and was fair to me knowing i had few options, he help make this transition smooth. Overall the all did a great job and i am very happy, thank you guys.

Rob S.