When first got to the pool we had a waiter that pr...

When first got to the pool we had a waiter that promptly greeted us and took our order.
We order some drinks, sliders, and chips&salsa. It took our chips 50 MIN to come out. Our waiter never came over to refresh our drinks or to check on us at all. Then we waited another 45 for our sliders. Finally we waved him down (as he was walking by our table and didn t even look at us),and asked him about our sliders were. He looked through his note pad and said he didn t put them in. Without apologizing for wasting our time or forgetting to put in our order he said ok, well. would you like to close? .. we got our bill and realized that he gets an automatic 15% gratuity and that is why he didn t care about our service. For the amount of money we are paying to stay here the service was not on par. The rooms are very small and not accommodating. Very disappointed.