Horrible Service.. I have been waiting for a credi...

Horrible Service.. I have been waiting for a credit since Aug 25th. I have spent countless hours on the phone trying to get a credit. Have talked with 4 people. 3 out of the 4 tell me they are investigating the return. For what?? You acknowledged my return. Now credit my account.. They can pay my bill and late fees. Don't I repeat do not order from this company..