Diane Sherrill

Review of Paramount Volvo, Linc/Merc

Not so much. purchased 09 volvo xc90 and a few da...

Not so much. purchased 09 volvo xc90 and a few days later saw tons of brake dust on the wheels. Because it was under a 30day warranty I requested to have brakes fixed because they then began to squeak as well. Needless to say after I took my vehicle back to the service department for the 3rd time; I was told the brakes were at 75% and fine. I took the vehicle to another mechanic who advised me brakes were not good. Now Paramount is calling me to come and sign more paperwork regarding an error they made on my trade and have yet to own up to the fixing the problem. I spoke with Derrick the Manager who is now involved. Hoping to finally get the issued resolved now 2 months later.