Tulsi Bhatia

Review of Shillim Managed By Hilton

The staff is very accommodating but the property i...

The staff is very accommodating but the property itself is not in the best shape

We booked a King Forest Villa for my mom's birthday. Stones we're falling out of the AC as a rat had gotten inside it. The staff offered us an upgrade to a villa with a private pool to make up the inconvenience. This spa pool villa was much nicer and very spacious.

As for the food, the chefs are really friendly and accommodate all your requests, however as for taste, I was not really impressed. The standard is not comparable to what you be get if you stayed at a Taj property. Nothing was bad but nothing was mind blowing either. However the staff did make a special effort and had prepared gluten free lemon tarts as I had mentioned I was following a gluten free diet.

I think the main concentration is on health and wellness and relaxation, it is not on luxury as much.

All in all, we found it a bit remote and not worth the price.