Very poor customer service to say the least. I was...

Very poor customer service to say the least. I was eager to work with this company because they were local and seemed knowledgeable about their craft. The woman who initially answered my phone call was very friendly . However, after being put in contact with the Inventory director my experience immediately declined. My email was somewhat rudely replied to with one sentence asking where my lumber was located. I responded within a few moments with a general location as well as distance from the Olde Wood Ltd. business address posted online. A month later and I've still never been contacted by Olde Wood or any of their employees for a follow up call/email to touch base or answer any of the questions from my initial inquiry. As a small business owner myself that treats every customer the same way I expect to be treated in a professional business setting, I feel nothing but the utmost disrespect and neglect. I think it goes without saying that I will be taking my business elsewhere.