My girlfriend and I on a whim bought a LivingSocia...

My girlfriend and I on a whim bought a LivingSocial deal for the Diana's Oasis for two nights. We had previously stayed at one of their sister properties Pocono Palace about a month before, we enjoyed our stay and figured lets try this one too. Upon walking into the room, we noticed a funky musk smell from the bathroom (deemed it not worthy of calling about.) The rest of the room seemed all right, minus the cigarette ashes in the pool area (asked for non-smoking.) Went about our first night having dinner in a windowless dining room, with inattentive sub-par wait staff, again its the Poconos, you don't go there for service, so still not a deal breaker for us. Hit the nightclub for a few drinks, with heavy handed bartender (would have loved them in college...) Fast forward, next day we take in what the property has to offer from a small game room to small pond to a couples message. Noticing along the way that Pocono Palace was a much nicer property from amenities to the staff. We turned in early, my girlfriend woke up about 4 am saying she had a bug bite, I said it must have been a mosquito at the pond earlier in the day, ten minutes later she jumps out of bed and says there's a bug on my pillow. I jump up turn on the lights and see this little bug running around her pillow. I got a tissue and caught it, and placed it into a water bottle. She then says she has several other bites down her arm and one on her face. I quick Google what a bed bug looks like and find out what no travel ever wants to face, Bed Bugs. We went to the check in desk and the gentleman informed us they are sold out (like we would want a new room), he promised someone would contact me and to call LivingSocial for what they can do. We walked back to our room and found another one running around my pillow that dropped to the floor. We left the property and had to find a laundromat.

It's now been a full week since we checked out at 430 am, and still no call nor refund for the taxes and gratuities they we paid on site. I even called and left a message on the manager's vmail to contact me, still nothing. My girlfriend's arm swelled up and looked like the marshmallow man's arm, thankfully the bite on her face didn't swell like that. It's still unbelievable to me that no one was bother to call, especially since I asked for a return call.

By the way, LivingSocial immediately refund us, and made follow up inquires like a good business should.

My girlfriend is now pulls the bed apart every time she gets in for fear that she brought them home!