K

Kurt Reickel

3 years ago

I went into this dealership to get an oil and filt...

I went into this dealership to get an oil and filter change. They proceeded to change my fuel filter and water separator without my consent adding an additional $400 to my bill. I was told to take the vehicle at 6:30 PM. When I arrive to pick up the vehicle everyone in service had gone home for the night leaving me no option but to pay the entire bill. I spoke to the service manager the next day and all he said was sorry. I have heard this dealership does business practice like that now I will not be returning again.

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