This hotel has majorly gone downhill. Rooms are ol...

This hotel has majorly gone downhill. Rooms are old, the tv barely works. They don t really clean the rooms either. They had left an old used razor in the shower and just one towel in the bathroom after they had cleaned it. Also we reserved a non smoking room and they claimed to be sold out and forced us into a smoking room or they said we can go into a downgraded room. Last time I checked, you upgrade someone when you mess up a reservation, not downgrade them.