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CJ Fleischmann

3 years ago

Miles Chevrolet may be the best dealership experie...

Miles Chevrolet may be the best dealership experience I have ever had! This is on top of bad experiences and sleezy salespeople.

John Stadler is THE BEST sales rep ever and was extremely helpful. I live out of state (4+ hours) and John filled every request I had including sending vehicle history, taking LOTS of additional images, bringing the vehicle to a local shop for evaluation and helped arrange everything so I was in and out in a short time.

The entire staff is really customer orientated, transparent and never did I feel like I was being taken advantage of or felt as though John only wanted to make the sale. The used car manager even came to introduce himself while I was waiting for the finance manager, Steve Ground who could have had a second career in radio. He was extremely helpful and again, transparent with the financing. More importantly he was never pushy with add-ons, just explained my options thoroughly to help me make the right decision.

I would 100% purchase a vehicle from Miles and, I 100% recommend using John Stadler as your sales rep if you are looking for a sales person that is organized, has good follow up and is extremely helpful.

Bonus - Because I came to purchase the vehicle by myself, I decided to rent a Uhaul to tow the other vehicle I drove down there home. I picked up the Uhaul and John, Jason Knecht (not even involved in the sale) and some other staff members, helped me load the other vehicle safely. I cannot express my gratitude for all of the help from Miles Chevrolet that day. I know who I will be calling if I need another vehicle.

**I only gave 4 stars for quality of work as the detail staff needs to up their game on the interior vehicle detailing. I did point out a few areas that needed to be gone over again, and John quickly got the vehicle back over to be re-detailed. However when I got the vehicle home, I needed to spend time to get the interior from 90% to 100%. Exterior looked fabulous and I would rate at 100%.**

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