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GoodMan FreeManReview ofMurphy-Hoffman Company
Very Dishonest Service Writer!!!
Very Dishonest Service Writer!!!
We came here because the truck is low on power.
We checked in at 22:45 and the truck was took over from me by the technician around 8:45 in the morning, two hours later the truck was pulled out from the shop and parked where it was took over from me, at 11:05 we walked into service writer counter office, and we're told to wait 10 more minutes to finalize the bill. After I paid the bill I realized they charged me 3 hours labor which is $156.75 ph = $470.25 total. IM NOT COMPLAINING THE HOURLY RATE, BUT THE WORKED TIME THEY CHARGED WAS VERY DISHONEST.
GPS/TRACKING DEVICES don't lie!
INTEGRITY MATTERS!!!

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