Ryan Crum

Review of Hilton Lexington Downtown

I have a bad habit of pushing customer service to ...

I have a bad habit of pushing customer service to the limits. Their gym and pool close at 11pm. Normally the hotel attendants will come in to kick me off right at closing, but the gentleman who came in to clean at 11 did not kick me off, and did not even speak to me until I finished and acknowledged him. Give that man a raise because he understands hospitality.