Jean T

Review of Marrins Mooving

We are sorry we used Marrins for our recent move. ...

We are sorry we used Marrins for our recent move. They stored our belongings for 8 days until our new home closed and I suspect much damage was done loading and unloading there. A team of 4 picked up. They were late, said they were given wrong directions, but worked carefully and seemed competent. We reguested the same team deliver but didn't get them. The delivery team of 3 was not so competent. We had a rug ruined. It was rolled up and apparently pushed while standing on the side on a rough surface. Looks like an animal chewed on it. Lots of breakage on glass and ceramic items. Boxes crushex and mangled. An expensive Trek bike manhandled. Haven't submitted claim yet as not done unpacking. Oh, and delivery crew was also late, couldn't find keys to the truck. Borrowed tools, said their tools were in other truck. Final payment different from quote with no explanation. Pickup crew manually wrote out item list as they didn't have paperwork. All in all, disorganized and careless.